If the result is positive, there is no need for further action. If the result is negative, please read the following instructions.
|Result positive||Your domain was not found in any known malware list.|
|Result negativ||Your domain was found in malware lists|
|Description||[Malware] is software that can cause damage to a computer and ultimately to its owner. Malware refers to all types of harmful programs such as [viruses], [trojans], [spyware], [dialers], [droppers], [rootkits] and [keyloggers].|
|Background||Criminals gain access to the website and deposit malicious code there in order to install [malware] on visitors' computers via [Drive-by-Downloads].|
|Consequence||When the page is accessed, there is a risk that the visitor's computer will be infected with malicious code.|
|Solution/Tips||If your domain was found in a malware list:
Take the website offline!
It is possible that you are providing malware content with the website. It also prevents Google from removing your website from the index, which would cancel any positive ranking. This will also prevent a possible blocking of your website by your provider/host.
Check your log files for unauthorized access from unknown source IP addresses. The time stamp of the manipulated or uploaded file could serve as the starting point for your search and give you an indication of the time of the attack and the so-called gateway.
Delete all files on your webspace. This ensures that you do not take over any foreign files that the attackers use as "back doors" from the previously compromised environment. Before restoring, check whether your backup already contains the malicious code found by us and use an even older backup if necessary. If the backup is "malware-free", restore it and then update the system. Only then do you put the website online again.